The NSNU is happy to provide some troubleshooting guides to reference when experiencing issues on the web.
For instance, if you are experiencing trouble logging into your NSNU account or a specific page on our site, we advise you to attempt access through a private or "incognito" browser.
You can find more information on this, as well as how to clear your cache, below:
How to use an Incognito/InPrivate browser
When registering for NSNU events, or when logging into your NSNU accounts, if you experience any issues, it is advisable to attempt access via “incognito” or “private” browsers. Every browser has one and the following diagrams will show you how to access these options in both Chrome and Microsoft Edge. Other browsers will have a very similar option.
How to clear your cache
When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. Every browser has this option and the following diagrams will show you how to access these options in both Chrome and Microsoft Edge. Other browsers will have a very similar option.
Logging into the Members Only section of NSNU
The NSNU Members Only page is your online portal for ratification voting, membership-wide surveys on bargaining priorities and labour issues, and other pertinent information. Here, members can register to attend events like the Annual General Meeting, Eastern Labour School, education sessions and more.
Accessing Your Credentials
Go to nsnu.ca/membersonly and use the "Forgot Your Password" function to retrieve your username and password.
If the NSNU does not have your email address, contact nsnu.office (at) nsnu.ca to update your information and reset your password.