How the process works

The goal of the Clinical Capacity Reporting process is to improve care for patients and the work environment for nurses.

Acute Care - documenting provides a mechanism to:

  • Identify situations that compromise nurses’ ability to provide safe patient care
  • Make recommendations to improve the quality of patient care
  • Ensure professional standards are met
  • Motivate the employer to make improvements
  • Prove employer has been informed regarding patient care concerns

Process

  • Assess patient assignment (acuity, staff complement etc)
  • If workload jeopardizes safe patient care, contact supervisor
  • If unresolved, submit Clinical Capacity Report within 72 hours
  • Protect privacy - Never use personal names of residents/clients or staff
  • Manager meets with nurse within 5 working days, written response in 10 working days
  • If unresolved, referred to BUGLM, written response in 10 working days
  • If response is unsatisfactory, or unit submits 10+ separate reports in one month, matter referred to DHA CEO
  • If still unresolved, matter referred to Independent Assessment Committee

Long Term Care/Community Care - 

 Documenting concerns provides a mechanism to:

  • Identify situations that compromise nurses’ ability to provide safe resident/client care
  • Make recommendations to improve the quality of resident/client care
  • Ensure professional standards are met
  • Motivate the employer to make improvements
  • Prove employer has been informed regarding resident/client care concerns

Process:

  • Assess status of resident/client assignment (acuity, staff complement etc)
  • If workload level jeopardizes safe resident/client care, contact supervisor
  • If unresolved, submit Clinical Capacity Report
  • Protect privacy – never use personal names of residents/clients or staff
  • Manager responds to nurse’s concern
  • If unresolved, matter is forwarded to NSNU Labour Management Committee

Clinical Capacity Reports

If you have a Clinical Capacity concern that you would like to report, please complete the online CCR form at the top of the Members Only page. You must log in to view this page. 


CFNU Canadian Labour Congress