How the process works

Safe Staffing - Sub 1

How the Process Works

The goal of the Clinical Capacity Reporting process is to improve care for patients and the work environment for nurses.

Acute Care - documenting provides a mechanism to:
  • Identify situations that compromise nurses’ ability to provide safe patient care
  • Make recommendations to improve the quality of patient care
  • Ensure professional standards are met
  • Motivate the employer to make improvements
  • Prove employer has been informed regarding patient care concerns

Process

  • Assess patient assignment (acuity, staff complement etc)
  • If workload jeopardizes safe patient care, contact supervisor
  • If unresolved, submit Clinical Capacity Report within 72 hours
  • Protect privacy - Never use personal names of residents/clients or staff
  • Manager meets with nurse within 5 working days, written response in 10 working days
  • If unresolved, referred to BUGLM, written response in 10 working days
  • If response is unsatisfactory, or unit submits 10+ separate reports in one month, matter referred to DHA CEO
  • If still unresolved, matter referred to Independent Assessment Committee

Long Term Care/Community Care - 

Documenting concerns provides a mechanism to:
  • Identify situations that compromise nurses’ ability to provide safe resident/client care
  • Make recommendations to improve the quality of resident/client care
  • Ensure professional standards are met
  • Motivate the employer to make improvements
  • Prove employer has been informed regarding resident/client care concerns

Process:

  • Assess status of resident/client assignment (acuity, staff complement etc)
  • If workload level jeopardizes safe resident/client care, contact supervisor
  • If unresolved, submit Clinical Capacity Report
  • Protect privacy – never use personal names of residents/clients or staff
  • Manager responds to nurse’s concern
  • If unresolved, matter is forwarded to NSNU Labour Management Committee